HOW CAN WE HELP?

Will my Virtual Assistant have their own PC & Software?


Simply. Yes. Our VA team have their own equipment and software.




How do I securely share access with my Virtual Assistant?


We recommend to both clients and PA's that you use LastPass to share access details for any relevant accounts. Doing this allows your VA to work effectively without needed to know or record your details and you remain in complete control of access at all times. Our VA's will be happy to set this up for you.




Is my Virtual Assistant a human or a bot?


We get asked this a lot. Your VA is a talented, experienced real life human and valued member of our team.




What is a Virtual Assistant?


The Virtual Assistant (VA) is a trained, experienced individual who provides professional, technical or creative support services to another business from a remote location.




What does a Virtual Assistant do?


A VA can do virtually any task, and indeed any task virtually, other than bring your morning coffee. Well, at least until 3D printing capability develops - then they can do that as well. Alongside the typical clerical tasks given to assistants such as schedule, email and account management, VA’s can support with everything from social media management and lead generation to network building and presentation design




Who uses Virtual Assistants?


VA’s are especially in demand by entrepreneurs and business owners due to the flexibility they offer in working hours, capacity and location.





Don't be shy. It is natural to have questions, so we have tried to answer the most common ones. If you can't find what you are looking for here drop us a line on va@houstonandko.com